# Copyright (C) 2017 WP Support Plus # This file is distributed under the same license as the WP Support Plus package. msgid "" msgstr "" "Project-Id-Version: WP Support Plus 8.0.3\n" "Report-Msgid-Bugs-To: https://wordpress.org/support/plugin/wp-support-plus-" "responsive-ticket-system\n" "POT-Creation-Date: 2017-03-07 11:45:12+00:00\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: 8bit\n" "PO-Revision-Date: 2017-MO-DA HO:MI+ZONE\n" "Last-Translator: FULL NAME \n" "Language-Team: LANGUAGE \n" #: asset/lib/EDD_SL_Plugin_Updater.php:201 msgid "" "There is a new version of %1$s available. %2$sView version %3$s details%4$s." msgstr "" #: asset/lib/EDD_SL_Plugin_Updater.php:209 msgid "" "There is a new version of %1$s available. %2$sView version %3$s details%4$s " "or %5$supdate now%6$s." msgstr "" #: asset/lib/EDD_SL_Plugin_Updater.php:369 msgid "You do not have permission to install plugin updates" msgstr "" #: asset/lib/EDD_SL_Plugin_Updater.php:369 msgid "Error" msgstr "" #: includes/admin/add_ons.php:5 msgid "Add-ons for WP Support Plus" msgstr "" #: includes/admin/add_ons.php:14 msgid "View Details" msgstr "" #: includes/admin/add_ons.php:24 includes/admin/add_ons.php:34 #: includes/admin/add_ons.php:44 includes/admin/add_ons.php:54 #: includes/admin/add_ons.php:64 includes/admin/add_ons.php:74 #: includes/admin/add_ons.php:84 includes/admin/add_ons.php:94 msgid "Get this Add-on" msgstr "" #: includes/admin/admin.php:40 includes/admin/getFrontEndDisplay.php:9 msgid "FAQ" msgstr "" #: includes/admin/admin.php:41 includes/admin/create_new_ticket.php:304 #: includes/admin/create_new_ticket.php:413 #: includes/admin/getIndivisualTicket.php:134 #: includes/admin/getIndivisualTicket.php:670 #: includes/admin/getIndivisualTicketFront.php:645 #: includes/admin/installation.php:1283 includes/admin/showcanned.php:56 msgid "Canned Reply" msgstr "" #: includes/admin/admin.php:42 includes/admin/statistics.php:11 msgid "Statistics" msgstr "" #: includes/admin/admin.php:43 msgid "Settings" msgstr "" #: includes/admin/admin.php:44 includes/admin/advanced_settings.php:10 msgid "Advanced Settings" msgstr "" #: includes/admin/admin.php:45 includes/admin/admin.php:278 msgid "Email Templates" msgstr "" #: includes/admin/admin.php:46 msgid "Add-ons" msgstr "" #: includes/admin/admin.php:47 msgid "Doc & Support" msgstr "" #: includes/admin/admin.php:67 includes/shortcode.php:59 msgid "Please Enter all required fields" msgstr "" #: includes/admin/admin.php:68 includes/shortcode.php:60 msgid "Reply can not be empty!" msgstr "" #: includes/admin/admin.php:69 includes/shortcode.php:61 msgid "Are you sure to delete this ticket?" msgstr "" #: includes/admin/admin.php:70 msgid "Are you sure to clone this ticket?" msgstr "" #: includes/admin/admin.php:71 msgid "Are you sure to delete these tickets?" msgstr "" #: includes/admin/admin.php:72 includes/shortcode.php:63 msgid "Can not be undone" msgstr "" #: includes/admin/admin.php:77 msgid "Clone Ticket ID:" msgstr "" #: includes/admin/admin.php:78 includes/admin/admin.php:144 #: includes/admin/admin.php:192 includes/shortcode.php:70 msgid "Are you sure?" msgstr "" #: includes/admin/admin.php:79 includes/shortcode.php:71 msgid "Close Ticket ID:" msgstr "" #: includes/admin/admin.php:80 includes/shortcode.php:73 msgid "Please enter valid email address!" msgstr "" #: includes/admin/admin.php:81 includes/shortcode.php:74 msgid "Not Applicable" msgstr "" #: includes/admin/admin.php:84 includes/shortcode.php:79 msgid "Are you sure to add note?" msgstr "" #: includes/admin/admin.php:86 includes/shortcode.php:84 msgid "File Size limit exceeded! Allowed limit:" msgstr "" #: includes/admin/admin.php:86 includes/admin/getAdvancedSettings.php:219 #: includes/shortcode.php:84 msgid "MB" msgstr "" #: includes/admin/admin.php:87 includes/shortcode.php:85 msgid "Remove" msgstr "" #: includes/admin/admin.php:88 includes/shortcode.php:82 msgid "Uploading attachment, please wait!" msgstr "" #: includes/admin/admin.php:89 includes/shortcode.php:86 msgid "Reset form data??" msgstr "" #: includes/admin/admin.php:90 msgid "Are you sure to delete this thread?" msgstr "" #: includes/admin/admin.php:93 msgid "Are you sure to restore ticket?" msgstr "" #. #-#-#-#-# plugin.pot (WP Support Plus 8.0.3) #-#-#-#-# #. Plugin Name of the plugin/theme #: includes/admin/admin.php:107 msgid "WP Support Plus" msgstr "" #: includes/admin/admin.php:108 includes/loggedInUser.php:24 #: includes/loggedInUserAllTickets.php:20 #: includes/loggedInUserCreateTicket.php:12 msgid "Welcome" msgstr "" #: includes/admin/admin.php:140 includes/admin/admin.php:188 msgid "Please insert category name!" msgstr "" #: includes/admin/admin.php:141 includes/admin/admin.php:189 msgid "Please insert adminstrator email address!" msgstr "" #: includes/admin/admin.php:142 includes/admin/admin.php:190 msgid "Please insert menu text" msgstr "" #: includes/admin/admin.php:143 includes/admin/admin.php:191 msgid "Please insert Redirect URL" msgstr "" #: includes/admin/admin.php:145 includes/admin/admin.php:193 msgid "Please insert field label!" msgstr "" #: includes/admin/admin.php:146 msgid "Please insert field options!" msgstr "" #: includes/admin/admin.php:147 msgid "Please select user" msgstr "" #: includes/admin/admin.php:148 msgid "Please test your IMAP connection first!" msgstr "" #: includes/admin/admin.php:158 includes/admin/admin.php:208 msgid "WP Support Plus Settings" msgstr "" #: includes/admin/admin.php:194 msgid "" " All the tickets belonging to this status will get moved to pending status" msgstr "" #: includes/admin/admin.php:195 msgid "Please insert integer value" msgstr "" #: includes/admin/admin.php:196 msgid "" " All the tickets belonging to this priority will get moved to normal priority" msgstr "" #: includes/admin/admin.php:197 msgid "Missing From date or To date!" msgstr "" #: includes/admin/admin.php:198 msgid "Please select at least one image!" msgstr "" #: includes/admin/admin.php:234 msgid "WP Support Plus Statistics" msgstr "" #: includes/admin/admin.php:250 msgid "WP Support Plus FAQ" msgstr "" #: includes/admin/admin.php:269 msgid "Are you sure to reset this settings?" msgstr "" #: includes/admin/admin.php:297 msgid "Please enter Canned reply title!" msgstr "" #: includes/admin/admin.php:306 msgid "WP Support Plus Canned Reply" msgstr "" #: includes/admin/admin_settings.php:6 includes/admin/installation.php:186 msgid "General" msgstr "" #: includes/admin/admin_settings.php:7 includes/admin/getCustomFields.php:16 msgid "Categories" msgstr "" #: includes/admin/admin_settings.php:8 msgid "Email Notification" msgstr "" #: includes/admin/admin_settings.php:9 msgid "Custom Fields" msgstr "" #: includes/admin/admin_settings.php:10 msgid "Custom Slider Menus" msgstr "" #: includes/admin/admin_settings.php:11 msgid "Role Management" msgstr "" #: includes/admin/admin_settings.php:12 msgid "FAQ Categories" msgstr "" #: includes/admin/admin_settings.php:13 msgid "Custom CSS" msgstr "" #: includes/admin/admin_settings.php:14 msgid "Licenses" msgstr "" #: includes/admin/advanced_settings.php:11 msgid "Custom Status" msgstr "" #: includes/admin/advanced_settings.php:12 msgid "Custom Priority" msgstr "" #: includes/admin/advanced_settings.php:13 msgid "Re-Order Fields" msgstr "" #: includes/admin/advanced_settings.php:15 msgid "Front-End Display" msgstr "" #: includes/admin/advanced_settings.php:16 msgid "Custom Filter FrontEnd" msgstr "" #: includes/admin/advanced_settings.php:17 msgid "CKEditor" msgstr "" #: includes/admin/advanced_settings.php:18 msgid "Change Icons" msgstr "" #: includes/admin/ajax.php:13 includes/wpspSubmitLinkForm.php:8 #: includes/wpspSubmitLinkForm.php:15 msgid "No robots allowed!" msgstr "" #: includes/admin/ajax.php:18 includes/admin/ajax.php:41 #: includes/wpspSubmitLinkForm.php:20 msgid "Javascript Injection Not Allowed!" msgstr "" #: includes/admin/ajax.php:54 msgid "Not Allowed!" msgstr "" #: includes/admin/attachment/uploadAttachment.php:7 msgid "error" msgstr "" #: includes/admin/attachment/uploadAttachment.php:22 msgid "Error: file format not supported!" msgstr "" #: includes/admin/attachment/uploadAttachment.php:29 msgid "Error: file size exceeded allowed limit!" msgstr "" #: includes/admin/attachment/uploadAttachment.php:59 includes/shortcode.php:80 msgid "done" msgstr "" #: includes/admin/bulkAssignAgent.php:23 #: includes/admin/getIndivisualTicketFront.php:527 #: includes/admin/getTicketAssignment.php:41 msgid "Assign to" msgstr "" #: includes/admin/bulkAssignAgent.php:34 #: includes/admin/bulkChangeStatus.php:92 #: includes/admin/getChangeTicketStatus.php:172 #: includes/admin/getTicketAssignment.php:54 #: includes/admin/getTicketRaisedByUser.php:73 msgid "Save Changes" msgstr "" #: includes/admin/bulkAssignAgent.php:35 #: includes/admin/bulkChangeStatus.php:93 #: includes/admin/getChangeTicketStatus.php:171 #: includes/admin/getTicketAssignment.php:53 #: includes/admin/getTicketRaisedByUser.php:72 #: includes/admin/indi_ticket_backend_del_confirm.php:26 #: includes/admin/submit_reply_confirm_box.php:17 #: includes/admin/ticket_filter.php:332 #: includes/admin/ticket_filter_front.php:265 msgid "Cancel" msgstr "" #: includes/admin/bulkChangeStatus.php:26 #: includes/admin/getChangeTicketStatus.php:46 #: includes/admin/getCustomFilterFrontEnd.php:102 #: includes/admin/getFieldsReorderSettings.php:24 #: includes/admin/getFrontEndDisplay.php:98 #: includes/admin/getFrontEndTicket.php:272 #: includes/admin/getTicketListFieldSettings.php:30 #: includes/admin/getTicketListFieldSettings.php:85 #: includes/admin/getTicketListFieldSettings.php:319 #: includes/admin/getTicketListFieldSettings.php:373 #: includes/admin/getTicketsByFilter.php:515 #: includes/admin/installation.php:1288 #: includes/licenses/getAddOnLicenses.php:19 msgid "Status" msgstr "" #: includes/admin/bulkChangeStatus.php:30 #: includes/admin/bulkChangeStatus.php:67 #: includes/admin/bulkChangeStatus.php:81 msgid "Select" msgstr "" #: includes/admin/bulkChangeStatus.php:63 #: includes/admin/getFieldsReorderSettings.php:176 #: includes/admin/getFrontEndDisplay.php:104 #: includes/admin/getFrontEndFAQ.php:46 #: includes/admin/getTicketListFieldSettings.php:162 #: includes/admin/getTicketListFieldSettings.php:450 #: includes/admin/installation.php:1289 msgid "Category" msgstr "" #: includes/admin/bulkChangeStatus.php:77 #: includes/admin/getFieldsReorderSettings.php:197 #: includes/admin/getFrontEndDisplay.php:110 #: includes/admin/getTicketListFieldSettings.php:198 #: includes/admin/getTicketListFieldSettings.php:486 #: includes/admin/installation.php:1290 msgid "Priority" msgstr "" #: includes/admin/create_new_ticket.php:144 includes/guestTicketForm.php:148 #: includes/guestTicketForm.php:235 msgid "Click here to select date" msgstr "" #: includes/admin/create_new_ticket.php:232 msgid "Click here to select the date" msgstr "" #: includes/admin/create_new_ticket.php:267 #: includes/admin/getTicketRaisedByUser.php:37 msgid "Registered" msgstr "" #: includes/admin/create_new_ticket.php:268 #: includes/admin/getTicketRaisedByUser.php:38 #: includes/admin/ticket_filter.php:165 msgid "Guest" msgstr "" #: includes/admin/create_new_ticket.php:274 #: includes/admin/getTicketRaisedByUser.php:47 msgid "Change User" msgstr "" #: includes/admin/create_new_ticket.php:377 msgid "Don't Notify Owner" msgstr "" #: includes/admin/create_new_ticket.php:390 includes/guestTicketForm.php:347 msgid "Reset Form" msgstr "" #: includes/admin/create_new_ticket.php:399 #: includes/admin/getTicketRaisedByUser.php:67 msgid "Select User" msgstr "" #: includes/admin/create_new_ticket.php:405 #: includes/admin/create_new_ticket.php:445 #: includes/admin/getIndivisualTicket.php:704 #: includes/admin/getIndivisualTicketFront.php:679 #: includes/admin/showcanned.php:85 msgid "Close" msgstr "" #: includes/admin/create_new_ticket.php:424 includes/admin/editcanned.php:19 #: includes/admin/getIndivisualTicket.php:681 #: includes/admin/getIndivisualTicketFront.php:656 #: includes/admin/showcanned.php:19 msgid "Title" msgstr "" #: includes/admin/create_new_ticket.php:439 #: includes/admin/getIndivisualTicket.php:698 #: includes/admin/getIndivisualTicketFront.php:673 #: includes/admin/showcanned.php:49 msgid "No Reply Found" msgstr "" #: includes/admin/create_new_ticket.php:442 #: includes/admin/getIndivisualTicket.php:701 #: includes/admin/getIndivisualTicketFront.php:676 msgid "Previous" msgstr "" #: includes/admin/create_new_ticket.php:443 #: includes/admin/getIndivisualTicket.php:702 #: includes/admin/getIndivisualTicketFront.php:677 msgid "Next" msgstr "" #: includes/admin/display_ticket.php:12 #: includes/admin/getGeneralSettings.php:263 msgid "Agent Settings" msgstr "" #: includes/admin/display_ticket.php:13 includes/loggedInUser.php:53 msgid "Dashboard" msgstr "" #: includes/admin/editThread.php:9 msgid "Edit Thread" msgstr "" #: includes/admin/editThread.php:13 includes/admin/editcanned.php:33 #: includes/admin/getcannedreply.php:20 msgid "Submit" msgstr "" #: includes/admin/editcanned.php:6 msgid "Edit Canned Reply" msgstr "" #: includes/admin/editcanned.php:22 includes/admin/getcannedreply.php:10 msgid "Reply:" msgstr "" #: includes/admin/editcanned.php:24 includes/admin/getcannedreply.php:12 msgid "Visibility:" msgstr "" #: includes/admin/emailTemplates.php:11 #: includes/admin/getFrontEndDisplay.php:32 #: includes/admin/getIndivisualTicket.php:129 #: includes/admin/installation.php:1282 #: includes/admin/ticketActionDashboard.php:20 msgid "Change Status" msgstr "" #: includes/admin/emailTemplates.php:12 #: includes/admin/getIndivisualTicket.php:140 #: includes/admin/getIndivisualTicket.php:145 #: includes/admin/installation.php:1284 #: includes/admin/ticketActionDashboard.php:29 #: includes/admin/ticketActionDashboard.php:40 msgid "Assign Agent" msgstr "" #: includes/admin/faq_filter_front.php:10 msgid "Category:" msgstr "" #: includes/admin/faq_filter_front.php:13 #: includes/admin/getRollManagementSettings.php:55 #: includes/admin/ticket_filter.php:117 includes/admin/ticket_filter.php:163 #: includes/admin/ticket_filter.php:178 includes/admin/ticket_filter.php:201 #: includes/admin/ticket_filter.php:229 includes/admin/ticket_filter.php:292 #: includes/admin/ticket_filter_front.php:119 #: includes/admin/ticket_filter_front.php:167 #: includes/admin/ticket_filter_front.php:215 msgid "All" msgstr "" #: includes/admin/faq_filter_front.php:28 includes/admin/ticket_filter.php:328 #: includes/admin/ticket_filter_front.php:252 msgid "Search..." msgstr "" #: includes/admin/getAdvancedSettings.php:17 #: includes/admin/getGeneralSettings.php:196 msgid "Guest Ticket" msgstr "" #: includes/admin/getAdvancedSettings.php:18 msgid "This message will be dispayed when a new ticket is submitted from guest" msgstr "" #: includes/admin/getAdvancedSettings.php:24 msgid "Redirect to below link after submit(above message wont display)" msgstr "" #: includes/admin/getAdvancedSettings.php:33 msgid "Ticket ID Prefix" msgstr "" #: includes/admin/getAdvancedSettings.php:34 msgid "" "If you set SRN, [Ticket #123456] will become [Ticket SRN123456] whereever " "applicable. Please don't leave blank." msgstr "" #: includes/admin/getAdvancedSettings.php:39 msgid "Dashboard Menu Label" msgstr "" #: includes/admin/getAdvancedSettings.php:40 msgid "" "This is applicable for dashboard menu title only. Please don't leave blank." msgstr "" #: includes/admin/getAdvancedSettings.php:45 #: includes/admin/installation.php:834 includes/admin/installation.php:907 #: includes/admin/installation.php:965 includes/admin/installation.php:1026 #: includes/admin/resetETAssignAgent.php:18 #: includes/admin/resetETChangeTicketStatus.php:18 #: includes/admin/resetETDeleteTicket.php:18 #: includes/admin/resetETReplyTicket.php:8 msgid "Ticket Status" msgstr "" #: includes/admin/getAdvancedSettings.php:46 msgid "" "This is applicable for all pending tickets only. Please leave blank to " "disable this feature." msgstr "" #: includes/admin/getAdvancedSettings.php:47 msgid "All pending tickets will automatically get closed after" msgstr "" #: includes/admin/getAdvancedSettings.php:47 msgid "days" msgstr "" #: includes/admin/getAdvancedSettings.php:51 msgid "Reply Form Position" msgstr "" #: includes/admin/getAdvancedSettings.php:52 msgid "Above Threads" msgstr "" #: includes/admin/getAdvancedSettings.php:54 msgid "Below Threads" msgstr "" #: includes/admin/getAdvancedSettings.php:57 msgid "Shortcode Used In" msgstr "" #: includes/admin/getAdvancedSettings.php:58 msgid "Default Wordpress Editor" msgstr "" #: includes/admin/getAdvancedSettings.php:60 msgid "Page Builder" msgstr "" #: includes/admin/getAdvancedSettings.php:63 msgid "Accordion View" msgstr "" #: includes/admin/getAdvancedSettings.php:64 #: includes/admin/getAdvancedSettings.php:76 #: includes/admin/getAdvancedSettings.php:163 #: includes/admin/getAdvancedSettings.php:206 #: includes/admin/getETAssignAgent.php:31 #: includes/admin/getETChangeTicketStatus.php:33 #: includes/admin/getETCreateNewTicket.php:30 #: includes/admin/getETCreateNewTicket.php:47 #: includes/admin/getETDeleteTicket.php:29 #: includes/admin/getETReplayTicket.php:31 #: includes/admin/getFieldsReorderSettings.php:65 #: includes/admin/getFieldsReorderSettings.php:68 #: includes/admin/getFieldsReorderSettings.php:87 #: includes/admin/getFieldsReorderSettings.php:90 #: includes/admin/getFieldsReorderSettings.php:110 #: includes/admin/getFieldsReorderSettings.php:113 #: includes/admin/getFieldsReorderSettings.php:133 #: includes/admin/getFieldsReorderSettings.php:136 #: includes/admin/getFieldsReorderSettings.php:158 #: includes/admin/getFieldsReorderSettings.php:161 #: includes/admin/getFieldsReorderSettings.php:180 #: includes/admin/getFieldsReorderSettings.php:183 #: includes/admin/getFieldsReorderSettings.php:201 #: includes/admin/getFieldsReorderSettings.php:204 #: includes/admin/getFieldsReorderSettings.php:222 #: includes/admin/getFieldsReorderSettings.php:225 #: includes/admin/getFrontEndDisplay.php:10 msgid "Enable" msgstr "" #: includes/admin/getAdvancedSettings.php:66 #: includes/admin/getAdvancedSettings.php:78 #: includes/admin/getAdvancedSettings.php:165 #: includes/admin/getAdvancedSettings.php:208 #: includes/admin/getETAssignAgent.php:32 #: includes/admin/getETChangeTicketStatus.php:34 #: includes/admin/getETCreateNewTicket.php:32 #: includes/admin/getETCreateNewTicket.php:48 #: includes/admin/getETDeleteTicket.php:30 #: includes/admin/getETReplayTicket.php:32 #: includes/admin/getFieldsReorderSettings.php:66 #: includes/admin/getFieldsReorderSettings.php:69 #: includes/admin/getFieldsReorderSettings.php:88 #: includes/admin/getFieldsReorderSettings.php:91 #: includes/admin/getFieldsReorderSettings.php:111 #: includes/admin/getFieldsReorderSettings.php:114 #: includes/admin/getFieldsReorderSettings.php:134 #: includes/admin/getFieldsReorderSettings.php:137 #: includes/admin/getFieldsReorderSettings.php:159 #: includes/admin/getFieldsReorderSettings.php:162 #: includes/admin/getFieldsReorderSettings.php:181 #: includes/admin/getFieldsReorderSettings.php:184 #: includes/admin/getFieldsReorderSettings.php:202 #: includes/admin/getFieldsReorderSettings.php:205 #: includes/admin/getFieldsReorderSettings.php:223 #: includes/admin/getFieldsReorderSettings.php:226 #: includes/admin/getFrontEndDisplay.php:12 msgid "Disable" msgstr "" #: includes/admin/getAdvancedSettings.php:69 msgid "Ticket Id" msgstr "" #: includes/admin/getAdvancedSettings.php:70 msgid "Sequential" msgstr "" #: includes/admin/getAdvancedSettings.php:72 msgid "Random" msgstr "" #: includes/admin/getAdvancedSettings.php:75 msgid "Frontend Logout (above support plus functionality)" msgstr "" #: includes/admin/getAdvancedSettings.php:81 msgid "Ticket Link Page/Post" msgstr "" #: includes/admin/getAdvancedSettings.php:83 #: includes/admin/getGeneralSettings.php:15 msgid "Select Page/Post" msgstr "" #: includes/admin/getAdvancedSettings.php:101 #: includes/admin/getGeneralSettings.php:33 msgid "Use shortcode" msgstr "" #: includes/admin/getAdvancedSettings.php:101 #: includes/admin/getGeneralSettings.php:33 msgid "in selected page/post above." msgstr "" #: includes/admin/getAdvancedSettings.php:104 msgid "Hide Selected Status Tickets on Front-end" msgstr "" #: includes/admin/getAdvancedSettings.php:118 msgid "Message for Ticket URL screen for above selected status:" msgstr "" #: includes/admin/getAdvancedSettings.php:128 msgid "Date Custom Field1" msgstr "" #: includes/admin/getAdvancedSettings.php:129 msgid "Select Date Format:" msgstr "" #: includes/admin/getAdvancedSettings.php:134 msgid "dd-mm-yy" msgstr "" #: includes/admin/getAdvancedSettings.php:135 msgid "mm-dd-yy" msgstr "" #: includes/admin/getAdvancedSettings.php:136 msgid "yy-mm-dd" msgstr "" #: includes/admin/getAdvancedSettings.php:137 msgid "yy-dd-mm" msgstr "" #: includes/admin/getAdvancedSettings.php:138 msgid "mm-yy-dd" msgstr "" #: includes/admin/getAdvancedSettings.php:139 msgid "dd-yy-mm" msgstr "" #: includes/admin/getAdvancedSettings.php:148 msgid "Hide Selected Status Tickets on Back-end" msgstr "" #: includes/admin/getAdvancedSettings.php:149 msgid "Select Statuses" msgstr "" #: includes/admin/getAdvancedSettings.php:149 msgid "for hiding tickets from back-end" msgstr "" #: includes/admin/getAdvancedSettings.php:162 msgid "Admin Bar Link" msgstr "" #: includes/admin/getAdvancedSettings.php:168 msgid "Default Tab" msgstr "" #: includes/admin/getAdvancedSettings.php:173 msgid "Select Tab:" msgstr "" #: includes/admin/getAdvancedSettings.php:176 #: includes/admin/installation.php:532 msgid "Tickets" msgstr "" #: includes/admin/getAdvancedSettings.php:177 #: includes/admin/installation.php:533 msgid "Create New Ticket" msgstr "" #: includes/admin/getAdvancedSettings.php:178 includes/guestTicketForm.php:50 #: includes/loggedInUser.php:49 msgid "FAQs" msgstr "" #: includes/admin/getAdvancedSettings.php:188 #: includes/admin/getIndivisualTicket.php:172 #: includes/admin/getIndivisualTicket.php:176 #: includes/admin/installation.php:1324 msgid "Change Raised By" msgstr "" #: includes/admin/getAdvancedSettings.php:189 msgid "This will enable" msgstr "" #: includes/admin/getAdvancedSettings.php:189 msgid "ability to modify raised by for tickets" msgstr "" #: includes/admin/getAdvancedSettings.php:205 msgid "Email Reply Above" msgstr "" #: includes/admin/getAdvancedSettings.php:211 msgid "Redirect after ticket update" msgstr "" #: includes/admin/getAdvancedSettings.php:212 msgid "Applicable when you open ticket and perform any action to it" msgstr "" #: includes/admin/getAdvancedSettings.php:213 msgid "Show Ticket List" msgstr "" #: includes/admin/getAdvancedSettings.php:215 msgid "Stay in ticket open window" msgstr "" #: includes/admin/getAdvancedSettings.php:218 msgid "Attachment Settings" msgstr "" #: includes/admin/getAdvancedSettings.php:219 msgid "Attachment maximum file size" msgstr "" #: includes/admin/getAdvancedSettings.php:221 msgid "Download Attachment" msgstr "" #: includes/admin/getAdvancedSettings.php:223 msgid "Try opening in browser with direct attachment url" msgstr "" #: includes/admin/getAdvancedSettings.php:225 msgid "Attachment Color Setting" msgstr "" #: includes/admin/getAdvancedSettings.php:229 msgid "Attachment Background Color : " msgstr "" #: includes/admin/getAdvancedSettings.php:237 msgid "Attachment Progress Bar Color : " msgstr "" #: includes/admin/getAdvancedSettings.php:246 msgid "Bootstrap Files" msgstr "" #: includes/admin/getAdvancedSettings.php:247 msgid "Uncheck if there is Bootstrap files conflict on frontend" msgstr "" #: includes/admin/getAdvancedSettings.php:251 msgid "Bootstrap CSS File" msgstr "" #: includes/admin/getAdvancedSettings.php:255 msgid "Bootstrap JS File" msgstr "" #: includes/admin/getAdvancedSettings.php:260 msgid "Main Ticket Label" msgstr "" #: includes/admin/getAdvancedSettings.php:261 msgid "In order to change Ticket Label, must translate below phrases" msgstr "" #: includes/admin/getAdvancedSettings.php:264 msgid "Phrase" msgstr "" #: includes/admin/getAdvancedSettings.php:265 msgid "Translation" msgstr "" #: includes/admin/getAdvancedSettings.php:350 #: includes/admin/getAgentSettings.php:55 #: includes/admin/getCKEditorSettings.php:23 #: includes/admin/getCustomCSSSettings.php:15 #: includes/admin/getCustomFilterFrontEnd.php:234 #: includes/admin/getETAssignAgent.php:74 #: includes/admin/getETChangeTicketStatus.php:76 #: includes/admin/getETCreateNewTicket.php:82 #: includes/admin/getETDeleteTicket.php:72 #: includes/admin/getETReplayTicket.php:74 #: includes/admin/getEmailNotificationSettings.php:52 #: includes/admin/getFieldsReorderSettings.php:246 #: includes/admin/getFrontEndDisplay.php:171 #: includes/admin/getGeneralSettings.php:318 #: includes/admin/getRollManagementSettings.php:71 #: includes/admin/getTicketListFieldSettings.php:585 msgid "Save Settings" msgstr "" #: includes/admin/getAgentSettings.php:26 msgid "Signature" msgstr "" #: includes/admin/getAgentSettings.php:29 msgid "Skype Settings" msgstr "" #: includes/admin/getAgentSettings.php:30 msgid "" " You'll need to update your Skype setting to allow incoming calls or " "messages from people who are not on your contact list." msgstr "" #: includes/admin/getAgentSettings.php:33 msgid "Skype ID" msgstr "" #: includes/admin/getAgentSettings.php:38 msgid "Available to Chat?" msgstr "" #: includes/admin/getAgentSettings.php:41 #: includes/admin/getAgentSettings.php:49 #: includes/admin/getChangeTicketStatus.php:151 #: includes/admin/getGeneralSettings.php:285 #: includes/admin/getGeneralSettings.php:304 #: includes/admin/getGeneralSettings.php:311 msgid "Yes" msgstr "" #: includes/admin/getAgentSettings.php:42 #: includes/admin/getAgentSettings.php:50 #: includes/admin/getChangeTicketStatus.php:152 #: includes/admin/getGeneralSettings.php:286 #: includes/admin/getGeneralSettings.php:305 #: includes/admin/getGeneralSettings.php:312 msgid "No" msgstr "" #: includes/admin/getAgentSettings.php:46 msgid "Available to Call?" msgstr "" #: includes/admin/getCKEditorSettings.php:10 msgid "Enable CKEditor for" msgstr "" #: includes/admin/getCKEditorSettings.php:14 msgid "Guest User" msgstr "" #: includes/admin/getCKEditorSettings.php:18 msgid "Login User" msgstr "" #: includes/admin/getCallOnlineAgents.php:39 #: includes/admin/getCallOnlineAgents.php:70 #: includes/admin/getCallOnlineAgents.php:101 #: includes/admin/getChatOnlineAgents.php:39 #: includes/admin/getChatOnlineAgents.php:70 #: includes/admin/getChatOnlineAgents.php:101 msgid "Skype ID:" msgstr "" #: includes/admin/getCallOnlineAgents.php:108 msgid "Sorry, currently no agent available for call!!!" msgstr "" #: includes/admin/getCategories.php:28 includes/admin/getCategories.php:71 #: includes/admin/getCategories.php:88 msgid "Default Assignee" msgstr "" #: includes/admin/getCategories.php:32 includes/admin/getCustomFields.php:17 #: includes/admin/getCustomPrioritySettings.php:41 #: includes/admin/getCustomSliderMenus.php:18 #: includes/admin/getCustomStatusSettings.php:36 #: includes/admin/getFaqCategories.php:15 includes/admin/showFAQ.php:19 #: includes/admin/showcanned.php:22 msgid "Action" msgstr "" #: includes/admin/getCategories.php:52 #: includes/admin/setTicketAssignment.php:77 #: includes/admin/setTicketAssignment.php:93 #: includes/admin/ticket_filter.php:202 includes/admin/wpsp_statistics.php:43 msgid "None" msgstr "" #: includes/admin/getCategories.php:60 includes/admin/showcanned.php:36 msgid "Edit" msgstr "" #: includes/admin/getCategories.php:62 #: includes/admin/getCustomPrioritySettings.php:65 #: includes/admin/getCustomSliderMenus.php:25 #: includes/admin/getCustomStatusSettings.php:69 #: includes/admin/showcanned.php:37 #: includes/admin/ticketActionDashboard.php:34 #: includes/admin/ticketActionDashboard.php:44 msgid "Delete" msgstr "" #: includes/admin/getChangeTicketStatus.php:136 #: includes/admin/getGeneralSettings.php:153 #: includes/admin/getcannedreply.php:14 msgid "Private" msgstr "" #: includes/admin/getChangeTicketStatus.php:137 #: includes/admin/getGeneralSettings.php:154 #: includes/admin/getcannedreply.php:15 msgid "Public" msgstr "" #: includes/admin/getChangeTicketStatus.php:147 msgid "Notify" msgstr "" #: includes/admin/getChatOnlineAgents.php:108 msgid "Sorry, currently no agent available for chat!!!" msgstr "" #: includes/admin/getCustomCSSSettings.php:11 msgid "Custom CSS For Front End" msgstr "" #: includes/admin/getCustomFields.php:14 #: includes/admin/getCustomFilterFrontEnd.php:28 #: includes/admin/getFieldsReorderSettings.php:23 #: includes/admin/getFieldsReorderSettings.php:96 #: includes/admin/getFieldsReorderSettings.php:119 #: includes/admin/getFieldsReorderSettings.php:142 #: includes/admin/getFieldsReorderSettings.php:167 #: includes/admin/getFieldsReorderSettings.php:188 #: includes/admin/getFieldsReorderSettings.php:209 #: includes/admin/getFieldsReorderSettings.php:230 #: includes/admin/getFrontEndDisplay.php:20 #: includes/admin/getFrontEndDisplay.php:81 #: includes/admin/getGeneralSettings.php:112 #: includes/admin/getTicketListFieldSettings.php:29 #: includes/admin/getTicketListFieldSettings.php:318 msgid "Label" msgstr "" #: includes/admin/getCustomFields.php:15 includes/admin/getCustomFields.php:58 #: includes/admin/getCustomFields.php:74 #: includes/admin/getCustomFields.php:111 msgid "Required" msgstr "" #: includes/admin/getCustomFields.php:58 msgid "Optional" msgstr "" #: includes/admin/getCustomFields.php:68 msgid "No Custom Fields Found" msgstr "" #: includes/admin/getCustomFields.php:73 msgid "Enter New Field Label" msgstr "" #: includes/admin/getCustomFields.php:75 #: includes/admin/getCustomFields.php:112 msgid "Variable Field" msgstr "" #: includes/admin/getCustomFields.php:76 msgid "" "If you set custom field as variable field, it will not show on create ticket " "form, but can be edited by support team for their reference regarding the " "ticket." msgstr "" #: includes/admin/getCustomFields.php:77 #: includes/admin/getCustomFields.php:113 msgid "Field Type" msgstr "" #: includes/admin/getCustomFields.php:79 #: includes/admin/getCustomFields.php:115 #: includes/admin/getCustomFilterFrontEnd.php:198 #: includes/admin/ticket_filter.php:321 #: includes/admin/ticket_filter_front.php:247 msgid "Text" msgstr "" #: includes/admin/getCustomFields.php:80 #: includes/admin/getCustomFields.php:116 msgid "Drop Down" msgstr "" #: includes/admin/getCustomFields.php:81 #: includes/admin/getCustomFields.php:117 msgid "Checkbox" msgstr "" #: includes/admin/getCustomFields.php:82 #: includes/admin/getCustomFields.php:118 msgid "Radio Button" msgstr "" #: includes/admin/getCustomFields.php:83 #: includes/admin/getCustomFields.php:119 msgid "Textarea" msgstr "" #: includes/admin/getCustomFields.php:84 #: includes/admin/getCustomFields.php:120 msgid "Date" msgstr "" #: includes/admin/getCustomFields.php:87 #: includes/admin/getCustomFields.php:123 msgid "Woocommerce Product" msgstr "" #: includes/admin/getCustomFields.php:90 #: includes/admin/getCustomFields.php:126 msgid "Assign Categories" msgstr "" #: includes/admin/getCustomFields.php:98 msgid "" "This custom field will only visible when one of the selected category is " "choosen in create ticket form. If you want to show this all the time, please " "leave this empty." msgstr "" #: includes/admin/getCustomFields.php:101 #: includes/admin/getCustomFields.php:135 msgid "Field Options" msgstr "" #: includes/admin/getCustomFields.php:104 #: includes/admin/getCustomFields.php:138 msgid "" "Please enter the one option per line, option key and value should be entered " "as shown in the field" msgstr "" #: includes/admin/getCustomFields.php:106 msgid "Create New Field" msgstr "" #: includes/admin/getCustomFields.php:140 #: includes/admin/getCustomPrioritySettings.php:71 #: includes/admin/getCustomPrioritySettings.php:104 #: includes/admin/getCustomStatusSettings.php:81 #: includes/admin/getCustomStatusSettings.php:132 msgid "Update" msgstr "" #: includes/admin/getCustomFilterFrontEnd.php:27 #: includes/admin/getFieldsReorderSettings.php:22 #: includes/admin/getTicketListFieldSettings.php:28 #: includes/admin/getTicketListFieldSettings.php:317 msgid "Field No." msgstr "" #: includes/admin/getCustomFilterFrontEnd.php:29 msgid "Logged In Users" msgstr "" #: includes/admin/getCustomFilterFrontEnd.php:30 msgid "Agents" msgstr "" #: includes/admin/getCustomFilterFrontEnd.php:31 msgid "Supervisors" msgstr "" #: includes/admin/getCustomFilterFrontEnd.php:75 #: includes/admin/getCustomFilterFrontEnd.php:83 #: includes/admin/getCustomFilterFrontEnd.php:91 #: includes/admin/getCustomFilterFrontEnd.php:110 #: includes/admin/getCustomFilterFrontEnd.php:118 #: includes/admin/getCustomFilterFrontEnd.php:126 #: includes/admin/getCustomFilterFrontEnd.php:142 #: includes/admin/getCustomFilterFrontEnd.php:150 #: includes/admin/getCustomFilterFrontEnd.php:158 #: includes/admin/getCustomFilterFrontEnd.php:174 #: includes/admin/getCustomFilterFrontEnd.php:182 #: includes/admin/getCustomFilterFrontEnd.php:190 #: includes/admin/getCustomFilterFrontEnd.php:206 #: includes/admin/getCustomFilterFrontEnd.php:214 #: includes/admin/getCustomFilterFrontEnd.php:222 #: includes/admin/getTicketListFieldSettings.php:49 #: includes/admin/getTicketListFieldSettings.php:52 #: includes/admin/getTicketListFieldSettings.php:71 #: includes/admin/getTicketListFieldSettings.php:74 #: includes/admin/getTicketListFieldSettings.php:89 #: includes/admin/getTicketListFieldSettings.php:92 #: includes/admin/getTicketListFieldSettings.php:107 #: includes/admin/getTicketListFieldSettings.php:110 #: includes/admin/getTicketListFieldSettings.php:130 #: includes/admin/getTicketListFieldSettings.php:133 #: includes/admin/getTicketListFieldSettings.php:148 #: includes/admin/getTicketListFieldSettings.php:151 #: includes/admin/getTicketListFieldSettings.php:166 #: includes/admin/getTicketListFieldSettings.php:169 #: includes/admin/getTicketListFieldSettings.php:184 #: includes/admin/getTicketListFieldSettings.php:187 #: includes/admin/getTicketListFieldSettings.php:202 #: includes/admin/getTicketListFieldSettings.php:205 #: includes/admin/getTicketListFieldSettings.php:220 #: includes/admin/getTicketListFieldSettings.php:223 #: includes/admin/getTicketListFieldSettings.php:238 #: includes/admin/getTicketListFieldSettings.php:241 #: includes/admin/getTicketListFieldSettings.php:264 #: includes/admin/getTicketListFieldSettings.php:267 #: includes/admin/getTicketListFieldSettings.php:290 #: includes/admin/getTicketListFieldSettings.php:293 #: includes/admin/getTicketListFieldSettings.php:337 #: includes/admin/getTicketListFieldSettings.php:340 #: includes/admin/getTicketListFieldSettings.php:359 #: includes/admin/getTicketListFieldSettings.php:362 #: includes/admin/getTicketListFieldSettings.php:377 #: includes/admin/getTicketListFieldSettings.php:380 #: includes/admin/getTicketListFieldSettings.php:395 #: includes/admin/getTicketListFieldSettings.php:398 #: includes/admin/getTicketListFieldSettings.php:418 #: includes/admin/getTicketListFieldSettings.php:421 #: includes/admin/getTicketListFieldSettings.php:436 #: includes/admin/getTicketListFieldSettings.php:439 #: includes/admin/getTicketListFieldSettings.php:454 #: includes/admin/getTicketListFieldSettings.php:457 #: includes/admin/getTicketListFieldSettings.php:472 #: includes/admin/getTicketListFieldSettings.php:475 #: includes/admin/getTicketListFieldSettings.php:490 #: includes/admin/getTicketListFieldSettings.php:493 #: includes/admin/getTicketListFieldSettings.php:508 #: includes/admin/getTicketListFieldSettings.php:511 #: includes/admin/getTicketListFieldSettings.php:527 #: includes/admin/getTicketListFieldSettings.php:530 #: includes/admin/getTicketListFieldSettings.php:553 #: includes/admin/getTicketListFieldSettings.php:556 msgid "Show" msgstr "" #: includes/admin/getCustomPrioritySettings.php:40 #: includes/admin/getCustomStatusSettings.php:35 #: includes/admin/getFieldsReorderSettings.php:82 #: includes/admin/searchRegisteredUsaers.php:17 includes/linkReplyForm.php:25 msgid "Name" msgstr "" #: includes/admin/getCustomPrioritySettings.php:42 #: includes/admin/getCustomStatusSettings.php:43 msgid "Color" msgstr "" #: includes/admin/getCustomPrioritySettings.php:43 #: includes/admin/getCustomStatusSettings.php:44 #: includes/admin/getTicketListFieldSettings.php:117 #: includes/admin/getTicketListFieldSettings.php:248 #: includes/admin/getTicketListFieldSettings.php:274 #: includes/admin/getTicketListFieldSettings.php:405 #: includes/admin/getTicketListFieldSettings.php:537 #: includes/admin/getTicketListFieldSettings.php:563 msgid "Save" msgstr "" #: includes/admin/getCustomPrioritySettings.php:86 msgid "Add New Priority" msgstr "" #: includes/admin/getCustomSliderMenus.php:15 msgid "Icon" msgstr "" #: includes/admin/getCustomSliderMenus.php:16 msgid "Menu" msgstr "" #: includes/admin/getCustomSliderMenus.php:17 #: includes/admin/getCustomSliderMenus.php:50 msgid "Redirect URL" msgstr "" #: includes/admin/getCustomSliderMenus.php:31 msgid "No Menus Found" msgstr "" #: includes/admin/getCustomSliderMenus.php:36 msgid "Add New Menu" msgstr "" #: includes/admin/getCustomSliderMenus.php:40 msgid "Select Icon (40 x 40 pixel)" msgstr "" #: includes/admin/getCustomSliderMenus.php:45 msgid "Menu Text" msgstr "" #: includes/admin/getCustomSliderMenus.php:55 msgid "Create New Menu" msgstr "" #: includes/admin/getCustomStatusSettings.php:94 msgid "Save Status Order" msgstr "" #: includes/admin/getCustomStatusSettings.php:96 msgid "No Custom Status Found" msgstr "" #: includes/admin/getCustomStatusSettings.php:100 msgid "Add New Status" msgstr "" #: includes/admin/getCustomStatusSettings.php:109 msgid "Status Name" msgstr "" #: includes/admin/getCustomStatusSettings.php:113 msgid "Status Color" msgstr "" #: includes/admin/getCustomStatusSettings.php:125 msgid "Create New Status" msgstr "" #: includes/admin/getETAssignAgent.php:13 #: includes/admin/getETChangeTicketStatus.php:15 #: includes/admin/getETCreateNewTicket.php:13 #: includes/admin/getETDeleteTicket.php:11 #: includes/admin/getETReplayTicket.php:14 msgid "Available Templates" msgstr "" #: includes/admin/getETAssignAgent.php:26 msgid "Assign Agent Notification Email" msgstr "" #: includes/admin/getETAssignAgent.php:30 #: includes/admin/getETChangeTicketStatus.php:32 #: includes/admin/getETDeleteTicket.php:28 #: includes/admin/getETReplayTicket.php:30 msgid "Applicable Users" msgstr "" #: includes/admin/getETAssignAgent.php:36 #: includes/admin/getETChangeTicketStatus.php:38 #: includes/admin/getETDeleteTicket.php:34 #: includes/admin/getETReplayTicket.php:36 msgid "Customer" msgstr "" #: includes/admin/getETAssignAgent.php:44 #: includes/admin/getETChangeTicketStatus.php:46 #: includes/admin/getETCreateNewTicket.php:52 #: includes/admin/getETDeleteTicket.php:42 #: includes/admin/getETReplayTicket.php:44 msgid "Administrator" msgstr "" #: includes/admin/getETAssignAgent.php:45 #: includes/admin/getETChangeTicketStatus.php:47 #: includes/admin/getETCreateNewTicket.php:53 #: includes/admin/getETDeleteTicket.php:43 #: includes/admin/getETReplayTicket.php:45 msgid "Administrator Emails set in Email Notification Settings" msgstr "" #: includes/admin/getETAssignAgent.php:51 #: includes/admin/getETChangeTicketStatus.php:53 #: includes/admin/getETCreateNewTicket.php:59 #: includes/admin/getETDeleteTicket.php:49 #: includes/admin/getETReplayTicket.php:51 msgid "Supervisor" msgstr "" #: includes/admin/getETAssignAgent.php:57 #: includes/admin/getETChangeTicketStatus.php:59 #: includes/admin/getETCreateNewTicket.php:65 #: includes/admin/getETDeleteTicket.php:55 #: includes/admin/getETReplayTicket.php:57 msgid "Assigned Agents" msgstr "" #: includes/admin/getETAssignAgent.php:58 #: includes/admin/getETChangeTicketStatus.php:60 #: includes/admin/getETCreateNewTicket.php:66 #: includes/admin/getETDeleteTicket.php:56 #: includes/admin/getETReplayTicket.php:58 msgid "Agents pre-assigned to category" msgstr "" #: includes/admin/getETAssignAgent.php:64 #: includes/admin/getETChangeTicketStatus.php:66 #: includes/admin/getETCreateNewTicket.php:72 #: includes/admin/getETDeleteTicket.php:62 #: includes/admin/getETReplayTicket.php:64 msgid "All Agents" msgstr "" #: includes/admin/getETAssignAgent.php:69 #: includes/admin/getETChangeTicketStatus.php:71 #: includes/admin/getETCreateNewTicket.php:35 #: includes/admin/getETCreateNewTicket.php:77 #: includes/admin/getETDeleteTicket.php:67 #: includes/admin/getETReplayTicket.php:69 #: includes/admin/getFieldsReorderSettings.php:128 #: includes/admin/getTicketListFieldSettings.php:103 #: includes/admin/getTicketListFieldSettings.php:391 msgid "Subject" msgstr "" #: includes/admin/getETAssignAgent.php:71 #: includes/admin/getETChangeTicketStatus.php:73 #: includes/admin/getETCreateNewTicket.php:37 #: includes/admin/getETCreateNewTicket.php:79 #: includes/admin/getETDeleteTicket.php:69 #: includes/admin/getETReplayTicket.php:71 msgid "Body" msgstr "" #: includes/admin/getETAssignAgent.php:75 #: includes/admin/getETChangeTicketStatus.php:77 #: includes/admin/getETCreateNewTicket.php:83 #: includes/admin/getETDeleteTicket.php:73 #: includes/admin/getETReplayTicket.php:75 msgid "Reset Settings" msgstr "" #: includes/admin/getETChangeTicketStatus.php:28 msgid "Change Status Notification Email" msgstr "" #: includes/admin/getETCreateNewTicket.php:42 msgid "Staff Email" msgstr "" #: includes/admin/getETCreateNewTicket.php:46 msgid "Staff Applicable" msgstr "" #: includes/admin/getETReplayTicket.php:26 msgid "Reply Notification Email" msgstr "" #: includes/admin/getEmailNotificationSettings.php:12 msgid "Mail Settings" msgstr "" #: includes/admin/getEmailNotificationSettings.php:15 msgid "From Email:" msgstr "" #: includes/admin/getEmailNotificationSettings.php:19 msgid "From Name:" msgstr "" #: includes/admin/getEmailNotificationSettings.php:23 msgid "Reply To:" msgstr "" #: includes/admin/getEmailNotificationSettings.php:29 msgid "Administrator Notifications" msgstr "" #: includes/admin/getEmailNotificationSettings.php:32 msgid "Administrator Emails :" msgstr "" #: includes/admin/getEmailNotificationSettings.php:36 msgid "" "Please add one email address per line. These email addresses will receive " "administrator email notifications" msgstr "" #: includes/admin/getEmailNotificationSettings.php:39 msgid "Ignore Email Notifications" msgstr "" #: includes/admin/getEmailNotificationSettings.php:41 msgid "This will not send any email to given email addresses." msgstr "" #: includes/admin/getEmailNotificationSettings.php:43 msgid "Ignore Emails :" msgstr "" #: includes/admin/getEmailNotificationSettings.php:47 msgid "" "Please add one email address per line. These email addresses will not " "receive administrator email notifications" msgstr "" #: includes/admin/getFieldsReorderSettings.php:25 #: includes/admin/getTicketListFieldSettings.php:31 #: includes/admin/getTicketListFieldSettings.php:320 msgid "Extra" msgstr "" #: includes/admin/getFieldsReorderSettings.php:105 #: includes/linkReplyForm.php:27 msgid "Email Address" msgstr "" #: includes/admin/getFieldsReorderSettings.php:144 msgid "Default value if disabled" msgstr "" #: includes/admin/getFieldsReorderSettings.php:153 #: includes/linkReplyForm.php:29 msgid "Description" msgstr "" #: includes/admin/getFieldsReorderSettings.php:218 msgid "Attach File(s)" msgstr "" #: includes/admin/getFrontEndDisplay.php:15 msgid "Open Ticket Action Buttons" msgstr "" #: includes/admin/getFrontEndDisplay.php:15 msgid "(Applicable Only Frontend)" msgstr "" #: includes/admin/getFrontEndDisplay.php:18 #: includes/admin/getFrontEndDisplay.php:79 #: includes/admin/getFrontEndDisplay.php:149 msgid "Element" msgstr "" #: includes/admin/getFrontEndDisplay.php:19 #: includes/admin/getFrontEndDisplay.php:80 #: includes/admin/getFrontEndDisplay.php:150 includes/admin/showcanned.php:21 msgid "Visibility" msgstr "" #: includes/admin/getFrontEndDisplay.php:21 #: includes/admin/getFrontEndDisplay.php:82 msgid "Font-Color" msgstr "" #: includes/admin/getFrontEndDisplay.php:22 #: includes/admin/getFrontEndDisplay.php:83 msgid "Background-Color" msgstr "" #: includes/admin/getFrontEndDisplay.php:25 msgid "Back To Ticket" msgstr "" #: includes/admin/getFrontEndDisplay.php:39 #: includes/admin/getGeneralSettings.php:111 #: includes/admin/installation.php:586 msgid "Close Ticket" msgstr "" #: includes/admin/getFrontEndDisplay.php:46 msgid "Canned Reply (shown to agents only)" msgstr "" #: includes/admin/getFrontEndDisplay.php:53 msgid "+More Action" msgstr "" #: includes/admin/getFrontEndDisplay.php:60 msgid "Assign Agent (shown to agents only)" msgstr "" #: includes/admin/getFrontEndDisplay.php:67 msgid "Delete Ticket (shown to agents only)" msgstr "" #: includes/admin/getFrontEndDisplay.php:76 msgid "Reply Form Fields" msgstr "" #: includes/admin/getFrontEndDisplay.php:76 msgid "(Applicable Frontend and Backend Both)" msgstr "" #: includes/admin/getFrontEndDisplay.php:86 #: includes/admin/installation.php:1286 msgid "CC" msgstr "" #: includes/admin/getFrontEndDisplay.php:92 #: includes/admin/installation.php:1287 msgid "BCC" msgstr "" #: includes/admin/getFrontEndDisplay.php:116 #: includes/admin/getIndivisualTicket.php:623 #: includes/admin/getIndivisualTicketFront.php:601 #: includes/admin/installation.php:1291 msgid "Attachments" msgstr "" #: includes/admin/getFrontEndDisplay.php:122 msgid "Add Notes (shown to agents only)" msgstr "" #: includes/admin/getFrontEndDisplay.php:129 #: includes/admin/installation.php:1293 includes/linkReplyForm.php:32 msgid "Submit Reply" msgstr "" #: includes/admin/getFrontEndDisplay.php:136 msgid "Change Raised By (shown to agents only)" msgstr "" #: includes/admin/getFrontEndDisplay.php:146 msgid "Ticket Threads" msgstr "" #: includes/admin/getFrontEndDisplay.php:146 msgid "( Applicable Only Frontend )" msgstr "" #: includes/admin/getFrontEndDisplay.php:153 #: includes/admin/searchRegisteredUsaers.php:19 msgid "Email" msgstr "" #: includes/admin/getFrontEndDisplay.php:157 msgid "Days/Months/Year Ago" msgstr "" #: includes/admin/getFrontEndDisplay.php:161 msgid "Exact Date" msgstr "" #: includes/admin/getFrontEndDisplay.php:165 msgid "Exact Time" msgstr "" #: includes/admin/getFrontEndFAQ.php:45 msgid "FAQ's" msgstr "" #: includes/admin/getFrontEndFAQ.php:62 #: includes/admin/getFrontEndTicket.php:461 #: includes/admin/getTicketsByFilter.php:806 msgid "Newer" msgstr "" #: includes/admin/getFrontEndFAQ.php:64 #: includes/admin/getFrontEndTicket.php:463 #: includes/admin/getTicketsByFilter.php:808 msgid "Older" msgstr "" #: includes/admin/getFrontEndFAQ.php:66 msgid "No Faqs Found" msgstr "" #: includes/admin/getFrontEndTicket.php:47 #: includes/admin/getTicketsByFilter.php:51 #: includes/admin/ticketActionDashboard.php:12 #: includes/ticketActionFront.php:5 msgid "Apply Filter" msgstr "" #: includes/admin/getFrontEndTicket.php:48 #: includes/admin/getTicketsByFilter.php:52 msgid "Show Active Filter" msgstr "" #: includes/admin/getFrontEndTicket.php:277 #: includes/admin/getTicketListFieldSettings.php:126 #: includes/admin/getTicketListFieldSettings.php:414 #: includes/admin/getTicketRaisedByUser.php:34 #: includes/admin/getTicketsByFilter.php:537 msgid "Raised By" msgstr "" #: includes/admin/getFrontEndTicket.php:283 #: includes/admin/getTicketsByFilter.php:570 #: includes/admin/wpsp_statistics.php:35 msgid "Assigned to" msgstr "" #: includes/admin/getFrontEndTicket.php:288 #: includes/admin/getTicketsByFilter.php:592 msgid "Updated" msgstr "" #: includes/admin/getFrontEndTicket.php:290 #: includes/admin/getTicketListFieldSettings.php:234 #: includes/admin/getTicketListFieldSettings.php:523 #: includes/admin/getTicketsByFilter.php:603 msgid "Date Created" msgstr "" #: includes/admin/getFrontEndTicket.php:292 #: includes/admin/getTicketListFieldSettings.php:260 #: includes/admin/getTicketListFieldSettings.php:549 #: includes/admin/getTicketsByFilter.php:614 msgid "Date Updated" msgstr "" #: includes/admin/getFrontEndTicket.php:320 #: includes/admin/getIndivisualTicket.php:477 #: includes/admin/getIndivisualTicketFront.php:487 #: includes/admin/getTicketsByFilter.php:661 #: includes/openEncryptedTicketID.php:156 msgid "months ago" msgstr "" #: includes/admin/getFrontEndTicket.php:321 #: includes/admin/getIndivisualTicket.php:479 #: includes/admin/getIndivisualTicketFront.php:488 #: includes/admin/getTicketsByFilter.php:662 #: includes/openEncryptedTicketID.php:158 msgid "days ago" msgstr "" #: includes/admin/getFrontEndTicket.php:322 #: includes/admin/getIndivisualTicket.php:481 #: includes/admin/getIndivisualTicketFront.php:489 #: includes/admin/getTicketsByFilter.php:663 #: includes/openEncryptedTicketID.php:160 msgid "hours ago" msgstr "" #: includes/admin/getFrontEndTicket.php:323 #: includes/admin/getIndivisualTicket.php:483 #: includes/admin/getIndivisualTicketFront.php:490 #: includes/admin/getTicketsByFilter.php:664 #: includes/openEncryptedTicketID.php:162 msgid "minutes ago" msgstr "" #: includes/admin/getFrontEndTicket.php:324 #: includes/admin/getIndivisualTicket.php:485 #: includes/admin/getIndivisualTicketFront.php:491 #: includes/admin/getTicketsByFilter.php:665 #: includes/openEncryptedTicketID.php:164 msgid "seconds ago" msgstr "" #: includes/admin/getFrontEndTicket.php:462 #: includes/admin/getTicketsByFilter.php:807 msgid "of" msgstr "" #: includes/admin/getFrontEndTicket.php:462 #: includes/admin/getTicketsByFilter.php:807 msgid "Pages" msgstr "" #: includes/admin/getGeneralSettings.php:13 msgid "Support Page/Post" msgstr "" #: includes/admin/getGeneralSettings.php:37 msgid "Default Category" msgstr "" #: includes/admin/getGeneralSettings.php:53 msgid "Selected Category will be default category for new tickets." msgstr "" #: includes/admin/getGeneralSettings.php:58 msgid "Default Status" msgstr "" #: includes/admin/getGeneralSettings.php:79 msgid "Selected Status will be assigned to new tickets." msgstr "" #: includes/admin/getGeneralSettings.php:84 msgid "Ticket Status After Customer Reply" msgstr "" #: includes/admin/getGeneralSettings.php:106 msgid "" "Ticket status will be changed to selected status (other than default) after " "ticket creator reply back." msgstr "" #: includes/admin/getGeneralSettings.php:113 msgid "Select Status" msgstr "" #: includes/admin/getGeneralSettings.php:142 msgid "Ticket Type Settings" msgstr "" #: includes/admin/getGeneralSettings.php:143 msgid "" "If enabled, users will be able to make a ticket public/private from front " "end." msgstr "" #: includes/admin/getGeneralSettings.php:147 msgid "Allow users to make a ticket public/private from front end." msgstr "" #: includes/admin/getGeneralSettings.php:150 msgid "" "If users are allowed to make a ticket public/private this will be the " "selected type for ticket. If user is not allowed to select ticket type from " "front end then this will be the type of the ticket created from front end." msgstr "" #: includes/admin/getGeneralSettings.php:151 msgid "Default Ticket Type" msgstr "" #: includes/admin/getGeneralSettings.php:158 #: includes/admin/getSupportButton.php:11 msgid "Support Button" msgstr "" #: includes/admin/getGeneralSettings.php:159 msgid "" "If enabled, button will be shown on all pages of front-end which redirect to " "support page/post selected above on click." msgstr "" #: includes/admin/getGeneralSettings.php:163 msgid "Enable Support Button" msgstr "" #: includes/admin/getGeneralSettings.php:166 msgid "Button Position" msgstr "" #: includes/admin/getGeneralSettings.php:168 msgid "Top Left" msgstr "" #: includes/admin/getGeneralSettings.php:169 msgid "Top Right" msgstr "" #: includes/admin/getGeneralSettings.php:170 msgid "Bottom Left" msgstr "" #: includes/admin/getGeneralSettings.php:171 msgid "Bottom Right" msgstr "" #: includes/admin/getGeneralSettings.php:181 msgid "Front End Ticket Submission" msgstr "" #: includes/admin/getGeneralSettings.php:182 msgid "" "If enabled, prevents the submission of new tickets from the front end by " "logged in users. This may be useful if you want tickets to only be raised " "via email piping" msgstr "" #: includes/admin/getGeneralSettings.php:187 msgid "Prevent Front End Ticket Submission" msgstr "" #: includes/admin/getGeneralSettings.php:197 msgid "If enabled, non logged-in user will able to raise ticket" msgstr "" #: includes/admin/getGeneralSettings.php:201 msgid "Enable Guest Tickets" msgstr "" #: includes/admin/getGeneralSettings.php:207 msgid "Register Guest as User" msgstr "" #: includes/admin/getGeneralSettings.php:212 msgid "Role for new user" msgstr "" #: includes/admin/getGeneralSettings.php:226 msgid "" "If enabled, Guest user will be able to add attachment to a ticket. Note. " "This setting is applicable for front end tickets only" msgstr "" #: includes/admin/getGeneralSettings.php:230 msgid "Allow attachments for guest tickets" msgstr "" #: includes/admin/getGeneralSettings.php:236 msgid "Default Login" msgstr "" #: includes/admin/getGeneralSettings.php:237 msgid "" "If enabled, it will display default login form link and default login form " "will be enabled" msgstr "" #: includes/admin/getGeneralSettings.php:241 msgid "Enable Default Login" msgstr "" #: includes/admin/getGeneralSettings.php:248 msgid "Default Login Module" msgstr "" #: includes/admin/getGeneralSettings.php:256 msgid "Wp Login Link" msgstr "" #: includes/admin/getGeneralSettings.php:267 msgid "Allow Agents to assign tickets" msgstr "" #: includes/admin/getGeneralSettings.php:273 msgid "Allow Agents to delete tickets" msgstr "" #: includes/admin/getGeneralSettings.php:280 msgid "Front End Support Panel" msgstr "" #: includes/admin/getGeneralSettings.php:283 msgid "Enable:" msgstr "" #: includes/admin/getGeneralSettings.php:290 msgid "Support Title:" msgstr "" #: includes/admin/getGeneralSettings.php:296 msgid "Phone Number:" msgstr "" #: includes/admin/getGeneralSettings.php:302 msgid "Display Skype Chat?:" msgstr "" #: includes/admin/getGeneralSettings.php:309 msgid "Display Skype Call?:" msgstr "" #: includes/admin/getIndivisualTicket.php:46 #: includes/admin/getIndivisualTicket.php:50 #: includes/admin/getIndivisualTicketFront.php:56 #: includes/admin/getIndivisualTicketFront.php:60 msgid "Sorry! You do not have permission to view this ticket." msgstr "" #: includes/admin/getIndivisualTicket.php:155 #: includes/admin/getIndivisualTicketFront.php:154 #: includes/admin/getIndivisualTicketFront.php:161 msgid "+More Actions" msgstr "" #: includes/admin/getIndivisualTicket.php:167 msgid "Clone Ticket" msgstr "" #: includes/admin/getIndivisualTicket.php:186 #: includes/admin/getIndivisualTicketFront.php:191 #: includes/admin/installation.php:1390 msgid "Restore Ticket" msgstr "" #: includes/admin/getIndivisualTicket.php:370 #: includes/admin/getIndivisualTicket.php:378 #: includes/admin/getIndivisualTicketFront.php:389 #: includes/admin/getIndivisualTicketFront.php:397 msgid "Product" msgstr "" #: includes/admin/getIndivisualTicket.php:373 #: includes/admin/getIndivisualTicket.php:374 #: includes/admin/getIndivisualTicketFront.php:392 #: includes/admin/getIndivisualTicketFront.php:393 msgid "Order" msgstr "" #: includes/admin/getIndivisualTicket.php:379 #: includes/admin/getIndivisualTicket.php:408 #: includes/admin/getIndivisualTicketFront.php:398 #: includes/admin/getIndivisualTicketFront.php:427 msgid "Total" msgstr "" #: includes/admin/getIndivisualTicket.php:396 #: includes/admin/getIndivisualTicketFront.php:415 msgid "Subtotal" msgstr "" #: includes/admin/getIndivisualTicket.php:400 #: includes/admin/getIndivisualTicketFront.php:419 msgid "Discount" msgstr "" #: includes/admin/getIndivisualTicket.php:404 #: includes/admin/getIndivisualTicketFront.php:423 msgid "Payment Method" msgstr "" #: includes/admin/getIndivisualTicket.php:524 #: includes/admin/getIndivisualTicket.php:525 #: includes/admin/getIndivisualTicketFront.php:526 msgid "assigned to" msgstr "" #: includes/admin/getIndivisualTicket.php:533 #: includes/admin/getIndivisualTicket.php:534 #: includes/admin/getIndivisualTicketFront.php:535 msgid "changed status to" msgstr "" #: includes/admin/getIndivisualTicket.php:542 #: includes/admin/getIndivisualTicket.php:543 #: includes/admin/getIndivisualTicketFront.php:544 msgid "changed category to" msgstr "" #: includes/admin/getIndivisualTicket.php:550 #: includes/admin/getIndivisualTicket.php:551 #: includes/admin/getIndivisualTicketFront.php:552 msgid "changed priority to" msgstr "" #: includes/admin/getIndivisualTicket.php:565 #: includes/admin/getIndivisualTicket.php:566 #: includes/admin/getIndivisualTicketFront.php:567 #: includes/admin/getIndivisualTicketFront.php:568 msgid "changed raised by to" msgstr "" #: includes/admin/getIndivisualTicket.php:616 #: includes/admin/getIndivisualTicketFront.php:595 #: includes/openEncryptedTicketID.php:195 msgid "Private Note : Not Visible to Customers" msgstr "" #: includes/admin/getIndivisualTicketFront.php:129 #: includes/admin/getIndivisualTicketFront.php:140 #: includes/admin/getIndivisualTicketFront.php:146 #: includes/admin/getIndivisualTicketFront.php:173 #: includes/admin/getIndivisualTicketFront.php:180 #: includes/admin/getIndivisualTicketFront.php:187 #: includes/admin/replyFormPosition.php:23 #: includes/admin/replyFormPosition.php:29 #: includes/admin/replyFormPosition.php:42 #: includes/admin/replyFormPosition.php:81 #: includes/admin/replyFormPosition.php:100 #: includes/admin/replyFormPosition.php:120 #: includes/admin/replyFormPosition.php:148 #: includes/admin/replyFormPosition.php:154 msgid "%s" msgstr "" #: includes/admin/getIndivisualTicketFront.php:536 msgid "Change status to" msgstr "" #: includes/admin/getIndivisualTicketFront.php:545 msgid "change category to" msgstr "" #: includes/admin/getIndivisualTicketFront.php:553 msgid "change priority to" msgstr "" #: includes/admin/getRollManagementSettings.php:13 msgid "Agent Capabilities" msgstr "" #: includes/admin/getRollManagementSettings.php:14 #: includes/admin/getRollManagementSettings.php:31 msgid "This will add" msgstr "" #: includes/admin/getRollManagementSettings.php:14 msgid "Support Agent" msgstr "" #: includes/admin/getRollManagementSettings.php:14 #: includes/admin/getRollManagementSettings.php:31 msgid "capabilities to your existing user roles" msgstr "" #: includes/admin/getRollManagementSettings.php:30 msgid "Supervisor Capabilities" msgstr "" #: includes/admin/getRollManagementSettings.php:31 msgid "Support Supervisor" msgstr "" #: includes/admin/getRollManagementSettings.php:48 msgid "Front End Restriction" msgstr "" #: includes/admin/getRollManagementSettings.php:49 msgid "This will allow" msgstr "" #: includes/admin/getRollManagementSettings.php:49 msgid "Registered Users" msgstr "" #: includes/admin/getRollManagementSettings.php:49 msgid "to raise/view tickets from front end." msgstr "" #: includes/admin/getSupportButton.php:16 #: includes/admin/getSupportButton.php:21 msgid "( Please select image of width:47px and height: 168px )" msgstr "" #: includes/admin/getSupportButton.php:24 msgid "Support Panel Icon" msgstr "" #: includes/admin/getSupportButton.php:28 msgid "( Please select image of width:40px and height: 40px )" msgstr "" #: includes/admin/getSupportButton.php:31 msgid "Upload Images" msgstr "" #: includes/admin/getTicketListFieldSettings.php:50 #: includes/admin/getTicketListFieldSettings.php:53 #: includes/admin/getTicketListFieldSettings.php:72 #: includes/admin/getTicketListFieldSettings.php:75 #: includes/admin/getTicketListFieldSettings.php:90 #: includes/admin/getTicketListFieldSettings.php:93 #: includes/admin/getTicketListFieldSettings.php:108 #: includes/admin/getTicketListFieldSettings.php:111 #: includes/admin/getTicketListFieldSettings.php:131 #: includes/admin/getTicketListFieldSettings.php:134 #: includes/admin/getTicketListFieldSettings.php:149 #: includes/admin/getTicketListFieldSettings.php:152 #: includes/admin/getTicketListFieldSettings.php:167 #: includes/admin/getTicketListFieldSettings.php:170 #: includes/admin/getTicketListFieldSettings.php:185 #: includes/admin/getTicketListFieldSettings.php:188 #: includes/admin/getTicketListFieldSettings.php:203 #: includes/admin/getTicketListFieldSettings.php:206 #: includes/admin/getTicketListFieldSettings.php:221 #: includes/admin/getTicketListFieldSettings.php:224 #: includes/admin/getTicketListFieldSettings.php:239 #: includes/admin/getTicketListFieldSettings.php:242 #: includes/admin/getTicketListFieldSettings.php:265 #: includes/admin/getTicketListFieldSettings.php:268 #: includes/admin/getTicketListFieldSettings.php:291 #: includes/admin/getTicketListFieldSettings.php:294 #: includes/admin/getTicketListFieldSettings.php:338 #: includes/admin/getTicketListFieldSettings.php:341 #: includes/admin/getTicketListFieldSettings.php:360 #: includes/admin/getTicketListFieldSettings.php:363 #: includes/admin/getTicketListFieldSettings.php:378 #: includes/admin/getTicketListFieldSettings.php:381 #: includes/admin/getTicketListFieldSettings.php:396 #: includes/admin/getTicketListFieldSettings.php:399 #: includes/admin/getTicketListFieldSettings.php:419 #: includes/admin/getTicketListFieldSettings.php:422 #: includes/admin/getTicketListFieldSettings.php:437 #: includes/admin/getTicketListFieldSettings.php:440 #: includes/admin/getTicketListFieldSettings.php:455 #: includes/admin/getTicketListFieldSettings.php:458 #: includes/admin/getTicketListFieldSettings.php:473 #: includes/admin/getTicketListFieldSettings.php:476 #: includes/admin/getTicketListFieldSettings.php:491 #: includes/admin/getTicketListFieldSettings.php:494 #: includes/admin/getTicketListFieldSettings.php:509 #: includes/admin/getTicketListFieldSettings.php:512 #: includes/admin/getTicketListFieldSettings.php:528 #: includes/admin/getTicketListFieldSettings.php:531 #: includes/admin/getTicketListFieldSettings.php:554 #: includes/admin/getTicketListFieldSettings.php:557 msgid "Hide" msgstr "" #: includes/admin/getTicketListFieldSettings.php:67 #: includes/admin/getTicketListFieldSettings.php:355 #: includes/admin/ticket_filter.php:322 #: includes/admin/ticket_filter_front.php:248 msgid "ID" msgstr "" #: includes/admin/getTicketListFieldSettings.php:115 #: includes/admin/getTicketListFieldSettings.php:403 msgid "Char. Length" msgstr "" #: includes/admin/getTicketListFieldSettings.php:118 #: includes/admin/getTicketListFieldSettings.php:249 #: includes/admin/getTicketListFieldSettings.php:275 #: includes/admin/getTicketListFieldSettings.php:406 #: includes/admin/getTicketListFieldSettings.php:538 #: includes/admin/getTicketListFieldSettings.php:564 msgid "Saved!" msgstr "" #: includes/admin/getTicketListFieldSettings.php:144 #: includes/admin/getTicketListFieldSettings.php:432 #: includes/admin/getTicketsByFilter.php:548 msgid "Type" msgstr "" #: includes/admin/getTicketListFieldSettings.php:180 #: includes/admin/getTicketListFieldSettings.php:468 msgid "Assigned To" msgstr "" #: includes/admin/getTicketListFieldSettings.php:216 #: includes/admin/getTicketListFieldSettings.php:504 msgid "Updated Time" msgstr "" #: includes/admin/getTicketListFieldSettings.php:246 #: includes/admin/getTicketListFieldSettings.php:272 #: includes/admin/getTicketListFieldSettings.php:535 #: includes/admin/getTicketListFieldSettings.php:561 msgid "Date Format" msgstr "" #: includes/admin/getTicketListFieldSettings.php:251 #: includes/admin/getTicketListFieldSettings.php:277 #: includes/admin/getTicketListFieldSettings.php:540 #: includes/admin/getTicketListFieldSettings.php:566 msgid "Click here" msgstr "" #: includes/admin/getTicketListFieldSettings.php:251 #: includes/admin/getTicketListFieldSettings.php:277 #: includes/admin/getTicketListFieldSettings.php:540 #: includes/admin/getTicketListFieldSettings.php:566 msgid "to see available date formats. E.g." msgstr "" #: includes/admin/getTicketListFieldSettings.php:251 #: includes/admin/getTicketListFieldSettings.php:277 #: includes/admin/getTicketListFieldSettings.php:540 #: includes/admin/getTicketListFieldSettings.php:566 msgid "will display date as" msgstr "" #: includes/admin/getTicketListFieldSettings.php:286 #: includes/admin/getTicketsByFilter.php:625 #: includes/admin/installation.php:823 #: includes/admin/resetETCreateNewTicket.php:15 msgid "Agent Created" msgstr "" #: includes/admin/getcannedreply.php:1 msgid "Add New Canned Reply" msgstr "" #: includes/admin/getcannedreply.php:7 msgid "Title:" msgstr "" #: includes/admin/indi_ticket_backend_del_confirm.php:8 msgid "Ticket will get permanently deleted! Delete Ticket?" msgstr "" #: includes/admin/indi_ticket_backend_del_confirm.php:11 msgid "Delete Ticket?" msgstr "" #: includes/admin/indi_ticket_backend_del_confirm.php:29 #: includes/admin/submit_reply_confirm_box.php:20 msgid "OK" msgstr "" #: includes/admin/installation.php:266 msgid "Normal" msgstr "" #: includes/admin/installation.php:267 msgid "High" msgstr "" #: includes/admin/installation.php:268 msgid "Medium" msgstr "" #: includes/admin/installation.php:269 msgid "Low" msgstr "" #: includes/admin/installation.php:531 msgid "Ticket" msgstr "" #: includes/admin/installation.php:534 msgid "Ticket List Settings" msgstr "" #: includes/admin/installation.php:535 msgid "Create Ticket As" msgstr "" #: includes/admin/installation.php:536 msgid "Make Ticket Public" msgstr "" #: includes/admin/installation.php:537 msgid "Submit Ticket" msgstr "" #: includes/admin/installation.php:538 msgid "Edit Ticket" msgstr "" #: includes/admin/installation.php:539 msgid "Reply Ticket" msgstr "" #: includes/admin/installation.php:540 msgid "Delete Ticket" msgstr "" #: includes/admin/installation.php:541 msgid "Ticket Type" msgstr "" #: includes/admin/installation.php:542 msgid "No. of Tickets" msgstr "" #: includes/admin/installation.php:543 msgid "Ticket Creator" msgstr "" #: includes/admin/installation.php:544 msgid "Create Ticket Success Email" msgstr "" #: includes/admin/installation.php:545 msgid "Delete Ticket Notification Email" msgstr "" #: includes/admin/installation.php:546 msgid "New Ticket From Thread" msgstr "" #: includes/admin/installation.php:547 msgid "Back to Tickets" msgstr "" #: includes/admin/installation.php:548 msgid "Backend Ticket List Fields" msgstr "" #: includes/admin/installation.php:549 msgid "Frontend Ticket List Fields" msgstr "" #: includes/admin/installation.php:550 msgid "No Tickets Found" msgstr "" #: includes/admin/installation.php:650 msgid "NA" msgstr "" #: includes/admin/installation.php:766 includes/admin/installation.php:835 #: includes/admin/installation.php:902 includes/admin/installation.php:960 #: includes/admin/installation.php:1021 #: includes/admin/resetETAssignAgent.php:13 #: includes/admin/resetETChangeTicketStatus.php:13 #: includes/admin/resetETCreateNewTicket.php:6 #: includes/admin/resetETDeleteTicket.php:13 #: includes/admin/resetETReplyTicket.php:9 msgid "Customer Name" msgstr "" #: includes/admin/installation.php:767 includes/admin/installation.php:836 #: includes/admin/installation.php:903 includes/admin/installation.php:961 #: includes/admin/installation.php:1022 #: includes/admin/resetETAssignAgent.php:14 #: includes/admin/resetETChangeTicketStatus.php:14 #: includes/admin/resetETCreateNewTicket.php:7 #: includes/admin/resetETDeleteTicket.php:14 #: includes/admin/resetETReplyTicket.php:10 msgid "Customer Email" msgstr "" #: includes/admin/installation.php:768 includes/admin/installation.php:837 #: includes/admin/installation.php:904 includes/admin/installation.php:962 #: includes/admin/installation.php:1023 #: includes/admin/resetETAssignAgent.php:15 #: includes/admin/resetETChangeTicketStatus.php:15 #: includes/admin/resetETCreateNewTicket.php:8 #: includes/admin/resetETDeleteTicket.php:15 #: includes/admin/resetETReplyTicket.php:11 msgid "Ticket ID" msgstr "" #: includes/admin/installation.php:769 includes/admin/installation.php:838 #: includes/admin/installation.php:905 includes/admin/installation.php:963 #: includes/admin/installation.php:1024 #: includes/admin/resetETAssignAgent.php:16 #: includes/admin/resetETChangeTicketStatus.php:16 #: includes/admin/resetETCreateNewTicket.php:9 #: includes/admin/resetETDeleteTicket.php:16 #: includes/admin/resetETReplyTicket.php:12 msgid "Ticket Subject" msgstr "" #: includes/admin/installation.php:770 includes/admin/installation.php:817 #: includes/admin/installation.php:906 includes/admin/installation.php:964 #: includes/admin/installation.php:1025 #: includes/admin/resetETAssignAgent.php:17 #: includes/admin/resetETChangeTicketStatus.php:17 #: includes/admin/resetETCreateNewTicket.php:10 #: includes/admin/resetETDeleteTicket.php:17 msgid "Ticket Description" msgstr "" #: includes/admin/installation.php:771 includes/admin/installation.php:840 #: includes/admin/installation.php:908 includes/admin/installation.php:966 #: includes/admin/installation.php:1027 #: includes/admin/resetETAssignAgent.php:19 #: includes/admin/resetETChangeTicketStatus.php:19 #: includes/admin/resetETCreateNewTicket.php:11 #: includes/admin/resetETDeleteTicket.php:19 #: includes/admin/resetETReplyTicket.php:14 msgid "Ticket Category" msgstr "" #: includes/admin/installation.php:772 includes/admin/installation.php:814 #: includes/admin/installation.php:841 includes/admin/installation.php:878 #: includes/admin/installation.php:909 includes/admin/installation.php:936 #: includes/admin/installation.php:967 includes/admin/installation.php:997 #: includes/admin/installation.php:1028 includes/admin/installation.php:1054 #: includes/admin/resetETAssignAgent.php:20 #: includes/admin/resetETChangeTicketStatus.php:20 #: includes/admin/resetETCreateNewTicket.php:12 #: includes/admin/resetETDeleteTicket.php:20 #: includes/admin/resetETReplyTicket.php:15 msgid "Ticket Priority" msgstr "" #: includes/admin/installation.php:786 msgid "Your Ticket has been created successfully" msgstr "" #: includes/admin/installation.php:787 msgid "" "Dear {customer_name},
\n" "\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\tThank you for contacting Support. Your ticket has been " "created Successfully!
\n" "\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\tBelow are details of your ticket -
\n" "\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\tSubject: {ticket_subject}
\n" "\t\t\t\t\t\t\t\tDescription:\n" "\t\t\t\t\t\t\t\t

{ticket_description}

\n" "\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t
" msgstr "" #: includes/admin/installation.php:799 msgid "" "{customer_name} ({customer_email}) wrote:\n" "\t\t\t\t\t\t\t\t

{ticket_description}

\n" "\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t
" msgstr "" #: includes/admin/installation.php:810 includes/admin/installation.php:867 #: includes/admin/installation.php:910 includes/admin/installation.php:968 #: includes/admin/resetETAssignAgent.php:21 #: includes/admin/resetETChangeTicketStatus.php:21 #: includes/admin/resetETCreateNewTicket.php:13 #: includes/admin/resetETReplyTicket.php:16 msgid "Ticket URL" msgstr "" #: includes/admin/installation.php:820 includes/admin/installation.php:873 #: includes/admin/installation.php:931 includes/admin/installation.php:992 #: includes/admin/installation.php:1049 #: includes/admin/resetETAssignAgent.php:25 #: includes/admin/resetETChangeTicketStatus.php:23 #: includes/admin/resetETCreateNewTicket.php:14 #: includes/admin/resetETDeleteTicket.php:22 #: includes/admin/resetETReplyTicket.php:18 msgid "Ticket Created" msgstr "" #: includes/admin/installation.php:832 includes/admin/resetETReplyTicket.php:6 msgid "Reply By Name" msgstr "" #: includes/admin/installation.php:833 includes/admin/resetETReplyTicket.php:7 msgid "Reply By Email" msgstr "" #: includes/admin/installation.php:835 includes/admin/installation.php:836 #: includes/admin/installation.php:902 includes/admin/installation.php:903 #: includes/admin/installation.php:960 includes/admin/installation.php:961 #: includes/admin/installation.php:1021 includes/admin/installation.php:1022 #: includes/admin/resetETAssignAgent.php:13 #: includes/admin/resetETAssignAgent.php:14 #: includes/admin/resetETChangeTicketStatus.php:13 #: includes/admin/resetETChangeTicketStatus.php:14 #: includes/admin/resetETDeleteTicket.php:13 #: includes/admin/resetETDeleteTicket.php:14 #: includes/admin/resetETReplyTicket.php:9 #: includes/admin/resetETReplyTicket.php:10 msgid "(ticket creator)" msgstr "" #: includes/admin/installation.php:839 includes/admin/installation.php:870 #: includes/admin/resetETReplyTicket.php:13 #: includes/admin/resetETReplyTicket.php:17 msgid "Reply Description" msgstr "" #: includes/admin/installation.php:856 msgid "" "{reply_by_name} ({reply_by_email}) wrote:\n" "\t\t\t\t\t\t\t\t

{reply_description}

\n" "\t\t\t\t\t\t\t\t
\n" "\t\t\t\t\t\t\t\t
" msgstr "" #: includes/admin/installation.php:911 #: includes/admin/resetETChangeTicketStatus.php:22 msgid "User who changed status" msgstr "" #: includes/admin/installation.php:917 msgid "" "Below are details of ticket:
\n" "
\n" " ------------------------------------------------------------------------------------------------------------------------------------" "
\n" " Subject: {ticket_subject}
\n" " Status: {ticket_status}
\n" " Category: {ticket_category}
\n" " Priority: {ticket_priority}
\n" " ------------------------------------------------------------------------------------------------------------------------------------" "
\n" " Description:
\n" " {ticket_description}" msgstr "" #: includes/admin/installation.php:969 includes/admin/installation.php:1029 #: includes/admin/resetETAssignAgent.php:22 #: includes/admin/resetETDeleteTicket.php:21 msgid "User who assigned ticket" msgstr "" #: includes/admin/installation.php:970 #: includes/admin/resetETAssignAgent.php:23 msgid "User to whom assigned ticket before" msgstr "" #: includes/admin/installation.php:971 #: includes/admin/resetETAssignAgent.php:24 msgid "User to whom assigned ticket now" msgstr "" #: includes/admin/installation.php:976 msgid "{updated_by} assigned ticket to {new_assigned_to}" msgstr "" #: includes/admin/installation.php:977 msgid "" "Below are details of ticket:
\n" "
\n" " ------------------------------------------------------------------------------------------------------------------------------------" "
\n" " Subject: {ticket_subject}
\n" " Status: {ticket_status}
\n" " Category: {ticket_category}
\n" " Priority: {ticket_priority}
\n" " Previously Assigned: {old_assigned_to}" "
\n" " ------------------------------------------------------------------------------------------------------------------------------------" "
\n" " Description:
\n" " {ticket_description}" msgstr "" #: includes/admin/installation.php:1034 msgid "{updated_by} deleted ticket #{ticket_id}" msgstr "" #: includes/admin/installation.php:1035 msgid "" "Below ware details of ticket:
\n" "
\n" " ------------------------------------------------------------------------------------------------------------------------------------" "
\n" " Subject: {ticket_subject}
\n" " Status: {ticket_status}
\n" " Category: {ticket_category}
\n" " Priority: {ticket_priority}
\n" " ------------------------------------------------------------------------------------------------------------------------------------" "
\n" " Description:
\n" " {ticket_description}" msgstr "" #: includes/admin/installation.php:1139 msgid "This ticket is closed for new replies." msgstr "" #: includes/admin/installation.php:1292 msgid "Add Notes" msgstr "" #: includes/admin/openFrontEndFAQ.php:12 msgid "Back to FAQs" msgstr "" #: includes/admin/open_ticket/open_ticket_form.php:19 msgid "Incorrect Ticket ID or Email Address!" msgstr "" #: includes/admin/open_ticket/open_ticket_form.php:54 msgid "Ticket Link" msgstr "" #: includes/admin/open_ticket/open_ticket_form.php:56 msgid "Dear" msgstr "" #: includes/admin/open_ticket/open_ticket_form.php:58 msgid "Please click on below link to open ticket:" msgstr "" #: includes/admin/open_ticket/open_ticket_form.php:73 msgid "Success! Ticket link now sent to your email address." msgstr "" #: includes/admin/open_ticket/open_ticket_form.php:84 msgid "Ticket ID and Email Address does not match!" msgstr "" #: includes/admin/open_ticket/open_ticket_form.php:93 msgid "Ticket # (Number Only)" msgstr "" #: includes/admin/open_ticket/open_ticket_form.php:95 msgid "Email Address used for this ticket" msgstr "" #: includes/admin/open_ticket/open_ticket_form.php:99 msgid "Get Link" msgstr "" #: includes/admin/replyFormPosition.php:23 #: includes/admin/replyFormPosition.php:29 msgid "Comma separated list" msgstr "" #: includes/admin/searchRegisteredUsaers.php:18 msgid "Username" msgstr "" #: includes/admin/searchRegisteredUsaers.php:43 msgid "No Results Found" msgstr "" #: includes/admin/selectRegisteredUser.php:5 msgid "Username or Email" msgstr "" #: includes/admin/selectRegisteredUser.php:6 msgid "Search" msgstr "" #: includes/admin/showFAQ.php:7 includes/admin/showcanned.php:7 msgid "+ Add New" msgstr "" #: includes/admin/showFAQ.php:18 msgid "Question" msgstr "" #: includes/admin/showFAQ.php:37 msgid "No FAQ's Found" msgstr "" #: includes/admin/showcanned.php:20 includes/admin/ticket_filter.php:323 msgid "Created By" msgstr "" #: includes/admin/showcanned.php:39 includes/admin/showcanned.php:84 msgid "Share" msgstr "" #: includes/admin/showcanned.php:64 msgid "Users" msgstr "" #: includes/admin/submit_reply_confirm_box.php:5 msgid "Submit Reply?" msgstr "" #: includes/admin/ticketActionDashboard.php:13 #: includes/ticketActionFront.php:6 msgid "Reset Filter" msgstr "" #: includes/admin/ticketActionDashboard.php:16 msgid "Sync Emails" msgstr "" #: includes/admin/ticket_filter.php:114 #: includes/admin/ticket_filter_front.php:116 msgid "Status:" msgstr "" #: includes/admin/ticket_filter.php:148 msgid "Deleted" msgstr "" #: includes/admin/ticket_filter.php:160 msgid "Type:" msgstr "" #: includes/admin/ticket_filter.php:164 msgid "User" msgstr "" #: includes/admin/ticket_filter.php:198 msgid "Assigned to:" msgstr "" #: includes/admin/ticket_filter.php:271 #: includes/admin/ticket_filter_front.php:191 msgid "10" msgstr "" #: includes/admin/ticket_filter.php:272 #: includes/admin/ticket_filter_front.php:192 msgid "20" msgstr "" #: includes/admin/ticket_filter.php:273 #: includes/admin/ticket_filter_front.php:193 msgid "30" msgstr "" #: includes/admin/ticket_filter.php:274 #: includes/admin/ticket_filter_front.php:194 msgid "40" msgstr "" #: includes/admin/ticket_filter.php:275 #: includes/admin/ticket_filter_front.php:195 msgid "50" msgstr "" #: includes/admin/ticket_filter.php:276 msgid "100" msgstr "" #: includes/admin/ticket_filter.php:277 msgid "500" msgstr "" #: includes/admin/ticket_filter.php:319 msgid "Search By:" msgstr "" #: includes/admin/ticket_filter.php:331 #: includes/admin/ticket_filter_front.php:264 msgid "Apply & Remember" msgstr "" #: includes/admin/ticket_filter_front.php:244 msgid "By:" msgstr "" #: includes/admin/ticket_filter_front.php:249 msgid "Created_by" msgstr "" #: includes/admin/wpspCheckLogin.php:9 msgid "Incorrect Username or Password" msgstr "" #: includes/anti_spam/anti-spam-loader.php:4 msgid "Are you human?" msgstr "" #: includes/anti_spam/anti-spam-loader.php:5 msgid "" "Sorry to ask but we need to keep spam bots out. Please click below checkbox " "and wait until it is done." msgstr "" #: includes/anti_spam/anti-spam-loader.php:14 msgid "I'm not a robot" msgstr "" #: includes/create_new_ticket.php:19 msgid "OR" msgstr "" #: includes/create_new_ticket.php:28 includes/linkReplyForm.php:41 msgid "Please Wait..." msgstr "" #: includes/guestTicketForm.php:60 includes/guestUser.php:8 #: includes/loggedInUser.php:66 includes/loggedInUser.php:72 #: includes/loggedInUser.php:81 includes/loggedInUser.php:87 #: includes/loggedInUserAllTickets.php:33 #: includes/loggedInUserCreateTicket.php:18 msgid "Please Wait" msgstr "" #: includes/guestTicketForm.php:336 msgid " Public" msgstr "" #: includes/licenses/getAddOnLicenses.php:6 msgid "Add-On licenses" msgstr "" #: includes/licenses/getAddOnLicenses.php:17 msgid "Add-On" msgstr "" #: includes/licenses/getAddOnLicenses.php:18 msgid "License Key" msgstr "" #: includes/licenses/getAddOnLicenses.php:26 msgid "Email Piping" msgstr "" #: includes/licenses/getAddOnLicenses.php:30 #: includes/licenses/getAddOnLicenses.php:61 #: includes/licenses/getAddOnLicenses.php:92 #: includes/licenses/getAddOnLicenses.php:123 #: includes/licenses/getAddOnLicenses.php:154 #: includes/licenses/getAddOnLicenses.php:185 #: includes/licenses/getAddOnLicenses.php:216 #: includes/licenses/getAddOnLicenses.php:247 msgid "Save & Activate" msgstr "" #: includes/licenses/getAddOnLicenses.php:32 #: includes/licenses/getAddOnLicenses.php:63 #: includes/licenses/getAddOnLicenses.php:94 #: includes/licenses/getAddOnLicenses.php:125 #: includes/licenses/getAddOnLicenses.php:156 #: includes/licenses/getAddOnLicenses.php:187 #: includes/licenses/getAddOnLicenses.php:218 #: includes/licenses/getAddOnLicenses.php:249 msgid "Deactivate" msgstr "" #: includes/licenses/getAddOnLicenses.php:39 #: includes/licenses/getAddOnLicenses.php:70 #: includes/licenses/getAddOnLicenses.php:101 #: includes/licenses/getAddOnLicenses.php:132 #: includes/licenses/getAddOnLicenses.php:163 #: includes/licenses/getAddOnLicenses.php:194 #: includes/licenses/getAddOnLicenses.php:225 #: includes/licenses/getAddOnLicenses.php:256 msgid "Inactive" msgstr "" #: includes/licenses/getAddOnLicenses.php:57 msgid "Woocommerce" msgstr "" #: includes/licenses/getAddOnLicenses.php:88 msgid "Export Ticket" msgstr "" #: includes/licenses/getAddOnLicenses.php:119 msgid "Easy Digital Downloads" msgstr "" #: includes/licenses/getAddOnLicenses.php:150 msgid "Company / Usergroups" msgstr "" #: includes/licenses/getAddOnLicenses.php:181 msgid "Timer" msgstr "" #: includes/licenses/getAddOnLicenses.php:212 msgid "Google Calender Events" msgstr "" #: includes/licenses/getAddOnLicenses.php:243 msgid "Advanced Canned Reply" msgstr "" #: includes/licenses/getAddOnLicenses.php:273 msgid "No Add-Ons activated" msgstr "" #: includes/licenses/getAddOnLicenses.php:273 msgid "See available Add-Ons" msgstr "" #: includes/linkReplyForm.php:22 msgid "Reply to Ticket #" msgstr "" #: includes/linkReplyForm.php:52 msgid "Please insert your name!" msgstr "" #: includes/linkReplyForm.php:56 msgid "Please insert your email!" msgstr "" #: includes/linkReplyForm.php:60 msgid "Please insert description!" msgstr "" #: includes/linkReplyForm.php:64 msgid "Please insert valid email!" msgstr "" #: includes/linkReplyForm.php:68 includes/shortcode.php:89 msgid "Please prove you are a human!" msgstr "" #: includes/loginForm.php:7 msgid "Enter Username" msgstr "" #: includes/loginForm.php:8 msgid "Enter Password" msgstr "" #: includes/loginForm.php:9 msgid "Login" msgstr "" #: includes/loginForm.php:10 msgid "Forgot Password?" msgstr "" #: includes/loginForm.php:11 includes/loginForm.php:22 msgid "Click Here" msgstr "" #: includes/loginForm.php:14 msgid "Don't have account?" msgstr "" #: includes/loginForm.php:15 msgid "Register Here" msgstr "" #: includes/loginForm.php:21 msgid "Have ticket ID?" msgstr "" #: includes/loginForm.php:23 msgid "to get ticket link" msgstr "" #: includes/loginForm.php:43 msgid "Click Here to Login" msgstr "" #: includes/openEncryptedTicketID.php:201 msgid "Attachment: " msgstr "" #: includes/openEncryptedTicketID.php:250 msgid "" "This link is expired. Please insert Ticket ID and your Email Address used to " "create the ticket. New link will be sent to your email." msgstr "" #: includes/shortcode.php:62 msgid "Username or Password missing!!!" msgstr "" #: includes/shortcode.php:78 msgid "Are you sure to submit?" msgstr "" #: includes/shortcode.php:81 msgid "uploading..." msgstr "" #: includes/support_panel.php:21 msgid "Online Skype Chat Agents" msgstr "" #: includes/support_panel.php:24 msgid "Skype Chat" msgstr "" #: includes/support_panel.php:39 msgid "Online Skype Call Agents" msgstr "" #: includes/support_panel.php:42 msgid "Skype Call" msgstr "" #: includes/support_panel.php:65 msgid "Support Ticket" msgstr "" #. Plugin URI of the plugin/theme msgid "" "https://wordpress.org/plugins/wp-support-plus-responsive-ticket-system-" "ticket-system/" msgstr "" #. Description of the plugin/theme msgid "Easy to use Customer Support System in Wordpress itself!" msgstr "" #. Author of the plugin/theme msgid "Pradeep Makone" msgstr "" #. Author URI of the plugin/theme msgid "http://profiles.wordpress.org/pradeepmakone07/" msgstr ""